How plumbing matching works

Describe the issue once

Your city and problem help match you with providers who cover that area and service. Availability also depends on current workload and recent activity.

A three-minute response window

The selected plumber has three minutes to submit an estimate. If they decline or the response window expires, the request moves to another eligible provider. This is a response window, not an arrival promise.

Review price, scope and provider

Read the estimate, arrival indication, published rates and completed-job ratings. You can skip a provider before accepting. An estimate expires after ten minutes so an old price cannot be accepted accidentally.

Confirm the work

Only your explicit acceptance books the work. The plumber then receives your contact and service-address details. Accepted jobs are not automatically passed to another provider.

Share genuine feedback

After the job is marked completed, you can submit one review. Ratings help customers make informed decisions.